Changes to Enforcement Telephone Service Hours

There will be changes to the telephone service hours of enforcement customer service from 24 August 2026. The new opening hours for the telephone service will be weekdays from 9 a.m. to 3 p.m.

Until further notice, the telephone service hours for Enforcement Inspectors handling enforcement are Monday to Wednesday from 10 a.m. to 12 noon and Fridays from 10 a.m. to 12 noon. Enforcement Inspectors do not provide a telephone service on Thursdays.

Senior Enforcement Inspectors who handle sales, evictions and other enforcement matters carried out by the National Enforcement Authority Finland can be contacted by telephone from Monday to Friday from 10 a.m. to 12 noon.

The contact details and telephone service hours of the enforcement officer in charge are listed in the My details section of the enforcement electronic service.

You can manage enforcement matters via the electronic service

The National Enforcement Authority Finland recommends using its electronic service as your primary channel of contact. There, you can, among other things, view and pay your own enforcement matters and apply for a payment-free period or a limit on the amount of your wages or pension that can be garnished. You can also use the service to apply for enforcement or order a certificate from the enforcement register.

Logging in to the National Enforcement Authority Finland’s electronic service requires strong authentication using either Finnish online banking credentials, a certificate card or a mobile certificate.

If it is not possible to use the electronic service, you can also send your matter by email. Further information is available on the Customer Service page.

Go to the electronic service.